I hear horror stories all the time about bad experiences with service providers such as plumbers, electricians and the like. I find it hard to believe that there can be so many tradespeople out there who are rude and/or routinely … Continue reading
A reader emails that the new president of her condo association is just plain obnoxious. He barks orders, talks too much, and has taken to sending nasty letters for even the slightest infraction (or what he sees as an infraction). … Continue reading
In AMC’s award-winning TV series “Mad Men,” the lead character Don Draper — a man with deep internal conflicts and significant character flaws — starts to write down his thoughts and reflections about people and events in his daily life. … Continue reading
People often tell me how concerned they are that they or their children not be “losers.” They’re surprised when I tell them that losing can sometimes be good for your mental health. Of course, in a competitive sense, it’s clearly … Continue reading
The high holy days of masquerade are upon us, and rarely does a Halloween go by without people asking me about the psychology of costumes and disguise. Ancient mystical beliefs held that if you disguised yourself on All Hallows Eve, … Continue reading
‘Tiz the season for goblins, ghosts and whatever else might strike a little fear (and maybe some fun) into the Halloween season! Pretty much everyone has something that they simply do not want to touch or otherwise encounter in the … Continue reading
It never ceases to amaze me how people can fire off a snippy email to me when it’s obvious that they haven’t even read the entire article. (I encourage those people to keep on firing, however – I get many … Continue reading
A reader writes, “What does it say about a person who offers unsolicited advice without at least a polite shift in the conversation? As an example, as I was serving a guest in a fast-food restaurant where I work, he … Continue reading
Clients often ask me if the children (or adults!) in their lives are just looking for attention when they “act up” or become emotionally distraught. This is often true, but the issue isn’t attention as much as what I call … Continue reading
Several readers have asked me if it’s possible to be a “rush-a-holic,” i.e., to be addicted to rushing or being in a hurry. I have to admit that that’s a new one, but I believe that it’s not the rushing … Continue reading
I have an acquaintance who owned successful businesses and employed people his entire life. He is now retired. In order to fill his spare time, he took a job working in a small specialty store. Money was not really a … Continue reading
A reader emails that she’s resentful over other people’s success. Rich people, TV stars, neighbors who are thriving in business … she feels they are all bringing her down with their accomplishments. Well, imitation may be the sincerest form of … Continue reading